K2 Medical (Thailand) Company Limited

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  • K2 Medical (Thailand) Company Limited

    Senior Service Engineer (āļŠāđˆāļēāļ‡āđ€āļ„āļĢāļ·āđˆāļ­āļ‡āļĄāļ·āļ­āđāļžāļ—āļĒāđŒ) 2 āļ­āļąāļ•āļĢāļē

    K2 Medical (Thailand) Company Limited

    Thailand | Bangkok

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    Last updated 3 weeks ago

Senior Service Engineer (āļŠāđˆāļēāļ‡āđ€āļ„āļĢāļ·āđˆāļ­āļ‡āļĄāļ·āļ­āđāļžāļ—āļĒāđŒ) 2 āļ­āļąāļ•āļĢāļē

K2 Medical (Thailand) Company Limited (āļāļĢāļļāļ‡āđ€āļ—āļžāļĄāļŦāļēāļ™āļ„āļĢ āđ€āļ‚āļ•āļ„āļĨāļ­āļ‡āļŠāļēāļ™)
Bangkok, Thailand ðŸ‡đ🇭
Our journey began in 2006, when K2 International Medical Inc. was founded by a group of distinguished nephrologists, each with over two decades of specialized experience in delivering comprehensive dialysis services. In 2018, we expanded our footprint with the inception of K2 Medical (Thailand) Co., Ltd., ensuring our excellent services reach every corner of the country. Our offerings span a broad spectrum of dialysis services, including blood plasma filtration systems, blood bag products, and advanced cosmeceutical medicine. But our impact goes beyond Thailand - through K2 International Medical Inc., we support over 100 dialysis centers across Asia, making a difference in the lives of thousands.

About this position

āļĢāļēāļĒāļĨāļ°āđ€āļ­āļĩāļĒāļ”āļ‡āļēāļ™
āļĢāļđāļ›āđāļšāļšāļ‡āļēāļ™ : āļ‡āļēāļ™āļ›āļĢāļ°āļˆāļģ
āļˆāļģāļ™āļ§āļ™āļ—āļĩāđˆāļĢāļąāļš : 2 āļ•āļģāđāļŦāļ™āđˆāļ‡
āļŠāļ–āļēāļ™āļ—āļĩāđˆāļ›āļāļīāļšāļąāļ•āļīāļ‡āļēāļ™ : āļāļĢāļļāļ‡āđ€āļ—āļžāļĄāļŦāļēāļ™āļ„āļĢ(āđ€āļ‚āļ•āļ„āļĨāļ­āļ‡āļŠāļēāļ™)
āđ€āļ‡āļīāļ™āđ€āļ”āļ·āļ­āļ™(āļšāļēāļ—) : āļ•āļēāļĄāļ•āļāļĨāļ‡
āļ§āļąāļ™āļŦāļĒāļļāļ” : āļ§āļąāļ™āđ€āļŠāļēāļĢāđŒ, āļ§āļąāļ™āļ­āļēāļ—āļīāļ•āļĒāđŒ
āđ€āļ§āļĨāļēāļ—āļģāļ‡āļēāļ™ : 08:30 - 17:30
āđ€āļ§āļĨāļēāļ—āļģāļ‡āļēāļ™āļ­āļ·āđˆāļ™ : āđ„āļĄāđˆāļĢāļ°āļšāļļ

Responsibilities

āļŦāļ™āđ‰āļēāļ—āļĩāđˆāļ„āļ§āļēāļĄāļĢāļąāļšāļœāļīāļ”āļŠāļ­āļš


Manage the workload of service engineers.
Plan service assignments based on priority, ensuring a systematic workflow.
Address customer issues, resolutions, concerns, and incidents, reporting them to technical support service manager.
Inform customers about required repair services, provide cost estimates, and offer recommendations for preventative maintenance and service contracts.
Maintaining daily communications with customers to ensure resolution and proper follow-up.
Places orders and ensures the upkeep of sufficient supplies and parts for the inventory of the service department.
Monitoring equipment performance to identify potential problems before they become major issues.
Developing and implementing plans for installation, maintaining machine in good working order.
Diagnosing equipment problems and determining the most effective solution for each situation.

Requirements

āļ„āļļāļ“āļŠāļĄāļšāļąāļ•āļī
āđ€āļžāļĻ : āļŠāļēāļĒ
āļ­āļēāļĒāļļ(āļ›āļĩ) : 40 āļ›āļĩāļ‚āļķāđ‰āļ™āđ„āļ›
āļĢāļ°āļ”āļąāļšāļāļēāļĢāļĻāļķāļāļĐāļē : āļ›āļĢāļīāļāļāļēāļ•āļĢāļĩ - āļ›āļĢāļīāļāļāļēāđ€āļ­āļ
āļ›āļĢāļ°āļŠāļšāļāļēāļĢāļ“āđŒ(āļ›āļĩ) : 10āļ›āļĩāļ‚āļķāđ‰āļ™āđ„āļ›
āļ­āļ·āđˆāļ™āđ† : āđ„āļĄāđˆāļĢāļ°āļšāļļ
āļ„āļļāļ“āļŠāļĄāļšāļąāļ•āļīāđ€āļžāļīāđˆāļĄāđ€āļ•āļīāļĄ



Bachelor’s degree in (Biomedical/Electrical/Mechanical) engineering.
At least 10 years experience in flied.
Experience in Medical device is Must.
Excellent Skills in Microsoft Office.
Smart, Hard worker, Ability to work under stress.
Strong customer service skills, to provide high-quality care and attention to details.
Willing to travel anytime when required.
Excellent communication skills, ability to handle complex problems and solve it.
Flexible working hours.
Strong customer service and communication skills.
Must be able to work both individually and in an established team setting.

About K2 Medical (Thailand) Company Limited

Our journey began in 2006, when K2 International Medical Inc. was founded by a group of distinguished nephrologists, each with over two decades of specialized experience in delivering comprehensive dialysis services. In 2018, we expanded our footprint with the inception of K2 Medical (Thailand) Co., Ltd., ensuring our excellent services reach every corner of the country. Our offerings span a broad spectrum of dialysis services, including blood plasma filtration systems, blood bag products, and advanced cosmeceutical medicine. But our impact goes beyond Thailand - through K2 International Medical Inc., we support over 100 dialysis centers across Asia, making a difference in the lives of thousands.