User Operations – HAGO Family

JOYY Inc. (Jakarta, Indonesia)

DKI Jakarta, Indonesia

Founded in April 2005, Joyy Inc. (“JOYY” or the “Company”) is a leading global video-based social media platform. It was listed on the NASDAQ on November 21, 2012. From live streaming, short form video, social network, e-commerce, education and Internet finance, JOYY develops and deliver a variety of services such as BIGO LIVE, Likee, HAGO and YY dating.In March 2019, JOYY completed the acquisition of BIGO which had a market valuation of US$2.1B. JOYY aims at two core strategies, “Globalization” and “Artificial Intelligence”. We commit to accelerate our globalization process and expand our international influence, so as to become a global leading video-based social media platform. In addition, we strive to transform into a technology company taking artificial intelligence as the core, which helps to create more diversified opportunities for users to interact and a better experience for our users. Today, there are over 7,000 employees in JOYY Group, and 65% of them are engineers. Our mission is to “Connect People and Enrich Their Lives Through Video”. We aim to become a characteristic and globalized enterprise in China’s Internet industry via continuously upgrading our technological advantages and enhancing our influence towards the international.

About this position

The User Operations position at HAGO Family involves creating an engaging ecosystem for users, managing events, analyzing user behavior, and maintaining strong relationships with the user community.

Responsibilities

• Create attractive ecosystem in HAGO Family to influence HAGO users to be actively involved on it
• Create interesting event from managing the budget, prepare the rules for the users to participate on it, and brief the users how to play on the event in order to gain more engagement from the users
• You will also responsible to analyze current trends among HAGO users to gain an insight into their behavior of the users
• Maintain good relationship with users and be very helpful with the users to solve the problem that might occur
• You’re advocates for the user community and ready to research and effectively resolve all HAGO Family issue at hand

Requirements

• Indonesian Nationality, native Indonesian speaker and fluent in English or Chinese is preferred
• At least hold Bachelor degree
• 1-3 years experiences in live streaming industry, internet company or digital agency
• Candidate with live streaming experience is preferred
• Creative thinking, as you will be responsible at managing online event for our community
• Excellent team spirit, strong attention to detail, good at communication, positive commitment, proactive feedback, strong execution ability