Service Sales Engineer, IR

Johnson Controls (Indonesia) (Jakarta, Jakarta, Indonesia)

DKI Jakarta, Indonesia

PT. Johnson Controls Indonesia is a single source provider of smart, eco-friendly and integrated building system, services and solutions. A comprehensive life-cycle approach to in-building technology and operations spanning planning and design, installation, system integration, optimization and maintenance.

About this position

As an IR (Industrial Refrigeration) Sales Service Engineer, you will be responsible for proactive selling of products and services, building relationships in the industry, managing current accounts, and generating new leads for customers.

Responsibilities

• Proactive selling of service agreement, labor & materials, parts and new initiatives through schedule and/or drop in visits
• Address customer objective, needs and requirements, recommend solution and link customer requests, contact to internal factories
• Compare received order with quotation and comments on Terms & Conditions to reflect an ethical business
• Work across departments, countries and be proactive team member of JCI
• Keep manager informed for the changed in marketplace, applies knowledge of competitors' service and business to favorable differentiate our service from them
• Represent the company to customers with professional appearance, maintain consistent communication with customers as well as establish the long-term relationship with them
• Conduct training, courses and on-line tasks as advised in timely manners

Requirements

• Engineering Degree onwards and/or relevant industry experience
• 2 years and above experience in HVAC&R industry service or sales function
• Good communication, analytical, organizing and relationship management skills
• Must be a proactive team player
• Industrial & Process Refrigeration products and systems knowledge
• Local/regional HVAC&R market and customer base
• Pricing & quotation
• Budgeting & forecasting