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Engineering Administrator (APAC Tower)
About this position
Responsibilities
• Give visitors a warm welcome and guide them and employees along the way.
• Handle all incoming and outgoing calls, including distribution.
• Maintain and improve the front office.
• Maintain and update records and database, including telephone registers, call tracking, and client contacts.
• Spend time on general admin activities and other help desk tasks.
• Work in compliance with company regulations.
• Contribute to the monthly management report for the client.
• Participate in emergency evacuation procedures.
• Develop policies and procedures needed for all functions in the reception.
• Manage expense control for pool driver, messenger, office supplies, mobile phone, office phone, conference rooms, catering, events, flower arrangement coordination, and others.
Requirements
• Graduate in any discipline with one to two years’ experience in front desk management or reception.
• Proven experience with continuous improvement initiatives and client reporting.
• Familiarity with occupational safety requirements.
• Strong computer literacy and ability to manage activities using different systems.
• Strong customer service focus.
• Unmatched people skills to ease interactions with a wide range of client staff.
• Outstanding multitasking talent.
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