Engineering Administrator (APAC Tower)

JLL (Thailand) (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. We want the most ambitious clients to work with us, and the most ambitious people to work for us. Join us.

About this position

In this role, you’ll be in charge of one of the busiest places in the office—the front desk. You will set the benchmark in giving our company a good first impression while handling all incoming and outgoing calls and maintaining the front office.

Responsibilities

• Give visitors a warm welcome and guide them and employees along the way.
• Handle all incoming and outgoing calls, including distribution.
• Maintain and improve the front office.
• Maintain and update records and database, including telephone registers, call tracking, and client contacts.
• Spend time on general admin activities and other help desk tasks.
• Work in compliance with company regulations.
• Contribute to the monthly management report for the client.
• Participate in emergency evacuation procedures.
• Develop policies and procedures needed for all functions in the reception.
• Manage expense control for pool driver, messenger, office supplies, mobile phone, office phone, conference rooms, catering, events, flower arrangement coordination, and others.

Requirements

• Graduate in any discipline with one to two years’ experience in front desk management or reception.
• Proven experience with continuous improvement initiatives and client reporting.
• Familiarity with occupational safety requirements.
• Strong computer literacy and ability to manage activities using different systems.
• Strong customer service focus.
• Unmatched people skills to ease interactions with a wide range of client staff.
• Outstanding multitasking talent.