168 jobs as Customer Care Agent in Thailand (Bangkok Metropolitan Region)

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Customer Relationship Officer (Food processing machinery)

Huneety headhunting services

Thailand | Bangkok

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Last updated 2 months ago

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Officer, Expeditor - Project and Industry Solution

DB Schenker (Thailand)

Thailand | Bangkok

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Last updated 15 hours ago

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Customer Service

IMCD (Thailand) Co.,Ltd.

Thailand | Bangkok

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Last updated 15 hours ago

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Sales Admin Asst. to Director / Admin Coordinator

Wine Pro Co., Ltd.

Thailand | Bangkok

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Last updated 16 hours ago

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Officer-Animal Extension

Betagro Group

Thailand | Bangkok

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Last updated 16 hours ago

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At Your Service Agent - Marriott Executive Apartments Sukhumvit 101

Marriott Executive Apartments

Thailand | Bangkok

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Last updated 1 day ago

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Guest Service Representative (Thai - Mandarin/English speaking)

Anantara Vacation Club

Thailand | Bangkok

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Last updated 1 day ago

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Senior Associate, Seller Operations- (Livestream)

Lazada (Thailand)

Thailand | Bangkok

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Last updated 1 day ago

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Business Development Executive (AI and Data)

Data Wow

Thailand | Bangkok

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Last updated 1 day ago

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Customer Enquiries Roles (English, Thai and Korean Speaking)

HCL Technologies (Thailand)

Thailand | Bangkok

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Last updated 1 day ago

Customer Relationship Officer (Food processing machinery)

Huneety headhunting services

Huneety

18 Ratchadaphisek Rd, Khwaeng Khlong Toei, Khlong Toei

10110, Bangkok

Bangkok, Thailand

Worskpace used for Huneety headhunters to source candidates

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Job function: Customer Service

Industries: Information Technology Human Resources and Personnel

About this position

Join our team as a Customer Relationship Officer, where you will play a key role in building and maintaining relationships with clients and candidates. Reporting to the Customer Relationship Manager, you will be the primary contact for all customer inquiries, feedback, and concerns. This is a great opportunity to showcase your exceptional customer service skills and ensure client satisfaction in a dynamic and rewarding work environment.

Responsibilities

• Create accurate quotations for spare parts, service maintenance, and service contracts for existing and potential customers.
• Efficiently manage warranty claims and coordinate resolutions to ensure customer satisfaction.
• Check delivery dates and take action to meet client promises and deadlines.
• Identify required parts with the support of service technicians and place orders with suppliers.
• Record customer inquiries and leads in CRM system, ensuring data accuracy and following up weekly.
• Consult with technical service team to troubleshoot and resolve complex customer issues.
• Maintain and develop customer relationships to enhance satisfaction and secure orders.
• Implement strategies to increase customer service sales and engagement.
• Liaise with other departments to ensure seamless service delivery and customer experience.
• Utilize knowledge of customer service and sales within industrial or technical sectors to support business growth.

Requirements

• Bachelor's degree in Business Administration, Marketing, Engineering, or a related field.
• Minimum of 3 years' experience in a customer service or sales role, preferably within the industrial or technical sectors.
• Proficiency in SAP, ERP, and CRM platforms.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Exceptional verbal and written communication skills in English; proficiency in Thai is highly desirable.
• Understanding the various incoterm and logistic process according to the flow of goods. Or Knowledge in foreign trade and commercial terms (payment terms and incoterms

Benefits

Huneety A.I Salary Estimate

20,000 - 35,000 THB per month

168 jobs as Customer Care Agent in Thailand (Bangkok Metropolitan Region)

List of jobs found:

Customer Relationship Officer (Food processing machinery)

About this position

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