Barista Trainer Supervisor - Phuket

JDE Peet's (Thailand) (Kathu, Phuket, Thailand)

Phuket, Thailand

We are the world's leading pure-play coffee and tea company, with local roots dating back over two centuries: In 1753 in Joure, the Netherlands, Egberts Douwe founded his first coffee outlet. Over a century later, in 1895, Johann Jacobs opened his first grocery business in Bremen, Germany. Then in 1966, in Berkeley, California, Alfred Peet opened his first Peet's coffee store. Today, we unleash the possibilities of coffee and tea in more than 100 countries with a portfolio of over 50 brands, including L’OR, Peet’s, Jacobs, Senseo, Tassimo, Douwe Egberts, OldTown, Super, Pickwick and Moccona. We serve approximately 4,100 cups of coffee or tea every second, and in 2023 generated total sales of EUR 8.2 billion and employed a global workforce of more than 21,000 employees. We: • are powered by our purpose: We unleash the possibilities of coffee and tea to create a better future; • are led by our vision: A coffee & tea for every cup; and • believe: It’s amazing what can happen over a cup of coffee or tea.

About this position

The Barista Trainer Supervisor position at JACOBS DOUWE EGBERTS (JDE) involves activating, creating, and tracking upselling activities while providing barista training and support to clients. The role requires creativity in drink preparation and a strong understanding of market trends.

Responsibilities

• To ACTIVATE, CREATE & TRACK A-LA-CARTE upselling activities using our PDO | L’OR | Espresso di Manfredi and PICKWICK Brands, on site at our clients base.
• To perform the BARISTA TRAINING on site on a regular/periodic base following the set schedule from the National Business Manager and provide a clear and concise training report to client and JDE team post-session.
• Come up with Creative Mixologist-style drinks that are in line with market trends.
• To create coffee and tea based drinks, using ingredients that are widely available at hotels.
• To Provide barista training and coffee machine training to clients as per schedule.
• To drive local and national Coffee Masters Programs, and actively support customer DEMO tastings, customer presentations, events etc in support to the sales team.
• Coordinate and report service-related issues to our Call Center.
• Organize periodic promotions, sales development, recipe’s, menu’s by utilizing agreed operating resources and applying brand standards.
• Follow the trends of coffee and tea with Thai & Foreign consumers in the local market.

Requirements

• Education: University graduated Preferred.
• Mixologist | Bartender experience.
• Barista | Indy Coffee Shop Experience.
• Able to prepare creative drink concepts, in line with luxury hotel experiences.
• Latte Art Skills (a plus).
• Great presentation and communication skills (ENG and THAI).