Customer Quality Assurance Engineer

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The Customer Quality Assurance Engineer is responsible for ensuring product quality and addressing customer feedback through investigation and corrective actions.

Responsibilities

• Feedback Pre-authorization to customer.
• Perform investigation plan.
• Investigation and find root cause of Continuously Variable Transmission (CVT) incident unit return from market.
• Take corrective action with the relevant department.
• Work with the Japan team to identify the root cause.
• Visit the dealer in Thailand or the Up countries to scramble.

Requirements

• Bachelor’s degree in Mechanical, Electrical, Industrial Engineering or related field.
• At least 3 years of experience in Quality Assurance.
• Experience in investigation skill will be advantage.
• Experience of a transmission or Auto Mobil component part.
• New graduate is also welcome.
• Good Knowledge of transmission or Auto Mobil component.
• Good problem-solving techniques, diagnose and Perform root cause analysis to prevent a recurrence.
• Good command in English.