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Sales Operation Manager (Fashion Retail)

Jaspal Co., Ltd.
Jaspal Co., Ltd. (Phra Khanong)
Bangkok, Thailand 🇹🇭
Jaspal Co., Ltd.
ABOUT JASPAL GROUP The Jaspal group has substantially diversified since our beginnings in 1947 as an import home linen distribution business to a highly diversified textile driven conglomerate with interests in manufacturing, trading, retailing and real estate. Principally a family owned company, we are committed to combining entrepreneurial vision with a high standard of professionalism in order to deliver quality products and meet the dynamics of change. Today our SANTAS brand is the undisputed national leader in bed and bath products. In addition, we manufacture and retail the most popular and dynamic Thai ready-to-wear fashion lines under the JASPAL, CPS CHAPS, CC DOUBLE O, LYN, LYN AROUND, MISTY MYNX and Royal Ivy Regatta labels. Through exclusive licensee arrangements, we are also Thailand's sole distributors for renowned international fashion brands such as Footwork and Footwork Noir, Fred Perry, Lipsy, and Melissa; as well as Invista- built on Dupont innovations for fiberfill sleep products, Sealy for its Posturepedic mattresses, and Ethan Allen - the American premier home furnishings resource. We are best known for our wide range of products from sophisticated to chic, ranging from mens’ and ladies’ fashion, bags and accessories to lifestyle home furnishings and bedding products for better living. Since opening our first Jaspal fashion outlet in 1976, we now operate over 350 retail outlets in Thailand dedicated to fashion and footwear, as well as three Jaspal Home Collection stores which offer a sophisticated and discerning level of soft line furnishings and home décor. Headquartered at our 20,000sqm corporate offices in Bangkok and our nearby 42,000sqm textile printing and production facility, our aggressive marketing efforts have resulted in successful regional expansion featuring an ever-growing list of countries, with consolidated revenues projected at 11 billion baht (USD 330 million). We are confident of continued future growth that will allow us to explore and develop more collaborative alliances and new markets.

About this position

The Sales Operation Manager is responsible for overseeing daily store operations, implementing operational standards, forecasting sales, leading store teams, and ensuring adherence to brand guidelines.

Responsibilities

• Oversee daily store operations, ensuring they are running efficiently and effectively.
• Implement and maintain operational standards and procedures to enhance the customer shopping experience.
• Forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions to meet sales financial objectives.
• Forecasting and developing annual sales; projecting expected sales volume and profit for existing and new products; analyzing trends and results; recommending pricing strategies; monitoring costs, competition, supply, and demand to determine annual and gross-profit plans.
• Lead, train, and motivate store teams to deliver exceptional customer service and meet sales goals.
• Conduct regular performance reviews and provide coaching and feedback to store managers and staff.
• Foster a positive and productive work environment that aligns with brand values and culture.
• Ensure all stores adhere to Diesel's brand guidelines, visual merchandising standards, and operational policies.
• Maintain strong relationships with the brand's principal, ensuring clear communication and alignment on brand initiatives and strategies.
• Implement and enforce brand strategies and promotions as directed by the principal.

Requirements

• Bachelor’s Degree or higher in Business Administration or any related field.
• Minimum of 5 years of experience in retail operations management, preferably within the fashion, premium fashion, or luxury fashion industry.
• Proven track record in managing store operations, P&L, and team leadership.
• Ability to manage multiple stores and work in a fast-paced environment.
• Can-do attitude, result oriented, self-initiative, maturity and high integrity.
• Strong English proficiency is a must.
• Willing to travel nationwide.