Key Account Assistant / Manager

Jagota Brothers Trading Ltd. (Khlong Toei)

Khlong Toei

Bangkok, Thailand

Jagota Brother Trading Co., Ltd is the leading food supplier of more than 700 kinds e.g. frozen food, seafood, Japanese food, bakery and fruits. Our main customers are hotels, Thai restaurants, Italian restaurants, Japanese restaurants, food factories, supermarket, schools and fresh market. Due to our rapid expansion, we are looking for high caliber and responsible candidates to join our team for the following positions. บริษัทฯ ดำเนินธุรกิจการขายสินค้าบริโภคต่างๆ เช่น อาหารแช่แข็ง, อาหารทะเล, อาหารญี่ปุ่น, เบเกอร์รี่, ผลไม้ ฯลฯ โดยมีสินค้า 700 ชนิด ซึ่งมีกลุ่มลูกค้าหลากหลายเช่น โรงแรม ร้านอาหารไทย ร้านอาหารอิตาเลี่ยน ร้านอาหารญี่ปุ่น โรงงานอาหาร ซุปเปอร์มาร์เก็ต โรงเรียน ตลาดสด ฯลฯ ต้องการบุคลากรที่มีความรู้ ความสามารถ ความรับผิดชอบ มาร่วมทำงานและพัฒนางานในตำแหน่งต่อไปนี้

About this position

The Key Account Assistant / Manager is responsible for managing key client accounts, driving sales growth, and ensuring client satisfaction through strategic planning and collaboration.

Responsibilities

Key Responsibilities:
• Serve as the main point of contact for assigned key accounts.
• Build and nurture strong relationships with clients, understanding their needs and business objectives.
• Monitor client satisfaction and address any issues promptly.
• Develop and execute account plans to achieve sales and revenue targets.
• Identify new business opportunities within existing accounts.
• Negotiate contracts, pricing, and service agreements.
• Analyze market trends and client data to anticipate needs and offer proactive solutions.
• Collaborate with clients to create strategies that align with their business goals.
• Work closely with internal departments (e.g., marketing, product development, and customer support) to ensure the seamless delivery of services.
• Provide feedback to internal teams to improve offerings and client satisfaction.
• Maintain up-to-date records of all client interactions, activities, and sales opportunities in CRM systems.
• Prepare regular reports on account status, sales forecasts, and performance metrics.
• Develop and implement strategies to retain key clients and reduce churn.
• Organize regular check-ins and reviews with clients to assess performance and satisfaction.

Requirements

Key Skills and Qualifications:
Education:
• Bachelor’s degree in business, Marketing, or a related field.
Experience:
• Proven experience in account management, sales, or a similar client-facing role.
• Experience managing high-value accounts or key clients is highly preferred.
Skills:
• Strong interpersonal and communication skills.
• Ability to build and maintain long-term relationships.
• Strategic thinking and problem-solving abilities.
• Strong negotiation and conflict-resolution skills.
• Proficiency in CRM software and MS Office Suite.
Attributes:
• Customer-focused and results-oriented.
• High level of organizational and time-management skills.
• Ability to work under pressure and meet deadlines.