IT Support

ISET ENGINEERING CO.,LTD.

ISET ENGINEERING CO.,LTD. (Bangkok)

Bangkok

Bangkok, Thailand

ISET Engineering is the company providing Information Technology, Computer Service, and System integrators. The company was founded in 1988 with giving more than 30-year guarantee on our expertise in Hardware, Equipment, Security Camera and Computer System including Networking system, Application, and IMAC service.

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Job function: IT & Technical Support

Industries: Information Technology Engineering

About this position

ISET Engineering CO.,Ltd. is a computer service company focused on customer satisfaction, specializing in infrastructure technology and maintenance services across various industries.

Responsibilities

• To be IT support of specific company, helpdesk, diagnostic the hardware problem as well as break/fix Support in a scope of Desktop, Server, Laptop/notebook, Installation Hardware/Software, Backup data.
• To be handy for support remote implementer from outside Thailand.
• Support in the scope of server, network This requirement is very critical.
• Handling and monitoring IT helpdesk ticketing system.
• Work with regional/global IT team to resolve the issue.
• Communicate with foreigner co worker

Requirements

• Bachelor's Degree in Computer Engineering, Computer Science, Information Technology.
• Strong knowledge in Computer Hardware (Desktop, Laptop and Peripherals) Experienced in Microsoft Products (Windows, O365, Active Directory).
• Has good communication skill and service mind.
• Experienced in Mobile Devices OS and Mobile Devices Management (Android, iOS).
• Good troubleshooting, analytical and problem-solving skill.
• Basic knowledge in Network Field (Routing, Switching).
• Able to work in time manner environment with less supervision.
• Certified with CompTIA A+ or Google IT Support Professional is a plus.
• Basic knowledge in SQL language and Scripting is a plus.
• Good or Fluent in English.