Test Engineer

Iron Mountain (Thailand) (Chonburi, Chon Buri, Thailand)

Chonburi, Thailand

IRON MOUNTAIN (THAILAND) LTD. is proud to be one of the pioneers in the global information management business. More than 30 years ago our parent company, Brambles, developed the business in Australia. In 1991 business expanded to North America and by the end of the decade Brambles was operating in Europe and Asia. Expansion into South America was soon to follow. In 1999 Brambles brought all of its information management businesses together under the Recall name. Once a collection of independently run companies, today we’re an integrated information management company based in Atlanta, Georgia, operating in 23 countries across five continents. The pioneering spirit of our parent company serves us well today. Recall has pioneered a whole new way of managing information for companies around the globe. We bring together the best in people, technology, industry experience and a real passion for quality.

About this position

At Iron Mountain, we are looking for smart, committed individuals to join our team as Test Engineers. This role involves ensuring the functionality and performance of IT hardware while contributing to a culture that values unique contributions.

Responsibilities

Key Responsibilities:
• Perform testing on laptops and computers (e.g., Dell) to ensure functionality and performance.
• Set up, troubleshoot, and maintain hardware components such as laptops, desktops, and peripherals.
• Ensure all equipment is compliant with company standards and meets operational requirements.
• Set up, repair, and maintain computers, servers, and IT equipment.
• Diagnose and resolve hardware issues, including data erasure machines.
• Ensure proper performance and reliability of IT systems.
• Identify and fix hardware, software, and network issues.
• Provide timely support for IT-related problems in the workplace.
• Assist in configuring and testing IT hardware for optimal functionality.
• Conduct performance tests and basic diagnostics for equipment.
• Maintain accurate records of repairs, setups, and maintenance activities.
• Prepare basic reports and updates for the team.
• Support end-users with IT issues, including software and hardware troubleshooting.
• Provide assistance with Microsoft Office applications and other workplace tools.
• Work closely with the team to identify and resolve recurring IT issues.
• Provide clear and friendly guidance to users on troubleshooting and IT best practices.

Requirements

Qualifications:
• Diploma / High vocational Certificate or vocational certificate (engineering degree not required).
• 2-3 years of experience in IT support or hardware maintenance.
• Familiarity with computer hardware, networks, and troubleshooting.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Strong communication and problem-solving skills.
• Proficiency in English both writing and speaking.