Account Manager

Iron Mountain (Thailand) (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

IRON MOUNTAIN (THAILAND) LTD. is proud to be one of the pioneers in the global information management business. More than 30 years ago our parent company, Brambles, developed the business in Australia. In 1991 business expanded to North America and by the end of the decade Brambles was operating in Europe and Asia. Expansion into South America was soon to follow. In 1999 Brambles brought all of its information management businesses together under the Recall name. Once a collection of independently run companies, today we’re an integrated information management company based in Atlanta, Georgia, operating in 23 countries across five continents. The pioneering spirit of our parent company serves us well today. Recall has pioneered a whole new way of managing information for companies around the globe. We bring together the best in people, technology, industry experience and a real passion for quality.

About this position

At Iron Mountain, we are looking for smart, committed people to join us as Account Managers. This role is essential in providing expert, sustainable solutions in records and information management, digital transformation services, and more, while making a positive impact for our customers and the planet.

Responsibilities

• Partner with customers to understand their needs and provide tailored solutions.
• Manage and grow a portfolio of accounts to achieve sales targets.
• Develop and maintain strong relationships with key stakeholders.
• Collaborate with internal teams to ensure customer satisfaction and service delivery.
• Identify opportunities for upselling and cross-selling services.
• Monitor industry trends and competitor activities to inform strategy.
• Prepare and deliver presentations to clients and stakeholders.
• Ensure compliance with company policies and procedures.

Requirements

• Proven experience in account management or a similar role.
• Strong communication and interpersonal skills.
• Ability to build and maintain relationships with clients.
• Excellent organizational and time management skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Strong analytical and problem-solving abilities.
• A commitment to customer service and satisfaction.