Key Account Manager (Bangkok)

Ipsen (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

Ipsen is a French leading global mid-size biopharmaceutical company headquartered in Paris, France focusing its efforts where unmet medical needs are greatest. Ipsen develops and commercializes innovative medicines in three key therapeutic areas - Oncology, Rare Disease and Neuroscience. We have over 5000 employees worldwide and our medicines are registered in more than 100 countries, with direct commercial presence in over 30 countries. Ipsen has 4 global R&D hubs and 3 pharmaceutical development centers around the world.

About this position

The Key Account Manager is responsible for building and maintaining strong professional relationships by implementing Sales strategies for approved products consistent with Ipsen compliance standards and all applicable legal requirements for key targeted Health Care Providers (HCPs) and hospital systems within an assigned territory.

Responsibilities

• Develop and maintain strong, long-lasting client relationships with key stakeholders in the pharmaceutical industry.
• Serve as the lead point of contact for all account management matters and ensure the timely and successful delivery of solutions according to customer needs.
• Identify and grow opportunities within assigned accounts and collaborate with sales teams to ensure growth attainment. Implement Brand plans and strategies in the sales organization.
• Analyze market trends and customer needs to develop effective sales strategies.
• Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.
• Coordinate with cross-functional teams to develop and implement account plans that align with company strategies and objectives.
• Monitor and analyze key account metrics and develop performance improvement strategies.
• Create and present regular performance reports to management and other stakeholders.
• Gather critical information on market conditions, competitive activities, and industry trends to inform strategic decisions.
• Provide feedback to the company regarding market developments and new product opportunities.
• Undertake accurate and timely reporting activities, including detailed call records, sales analysis, customer, promotion, competitor feedback, and regulatory requirements.
• Negotiate contracts and close agreements to maximize profit.
• Ensure adherence to contract terms and conditions and address any issues.
• Represent Ipsen’s brands in a professional, compliant, ethical, and effective manner.
• Lead by example and demonstrate the Ipsen pillars of ethical conduct set out in the Ipsen Code of Ethical Conduct and all other related Company guidelines.
• Comply with Country/Industry standards on Ethics and Compliance, the Pharmaceutical Code of Conduct, and other applicable regulations and practices.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field; a degree in Life Sciences or Pharmaceuticals is a plus.
• Proven work experience as a Key Account Manager or relevant role in the pharmaceutical industry.
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels, including executive and C-level.
• Experience in delivering client-focused solutions and in creating long-lasting customer relationships.
• Strong negotiation and analytical skills.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team.
• Willingness to travel as needed to meet with clients and internal stakeholders.