Key Account Manager (Bangkok)
About this position
Responsibilities
• Develop and maintain strong, long-lasting client relationships with key stakeholders in the pharmaceutical industry.
• Serve as the lead point of contact for all account management matters and ensure the timely and successful delivery of solutions according to customer needs.
• Identify and grow opportunities within assigned accounts and collaborate with sales teams to ensure growth attainment. Implement Brand plans and strategies in the sales organization.
• Analyze market trends and customer needs to develop effective sales strategies.
• Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.
• Coordinate with cross-functional teams to develop and implement account plans that align with company strategies and objectives.
• Monitor and analyze key account metrics and develop performance improvement strategies.
• Create and present regular performance reports to management and other stakeholders.
• Gather critical information on market conditions, competitive activities, and industry trends to inform strategic decisions.
• Provide feedback to the company regarding market developments and new product opportunities.
• Undertake accurate and timely reporting activities, including detailed call records, sales analysis, customer, promotion, competitor feedback, and regulatory requirements.
• Negotiate contracts and close agreements to maximize profit.
• Ensure adherence to contract terms and conditions and address any issues.
• Represent Ipsen’s brands in a professional, compliant, ethical, and effective manner.
• Lead by example and demonstrate the Ipsen pillars of ethical conduct set out in the Ipsen Code of Ethical Conduct and all other related Company guidelines.
• Comply with Country/Industry standards on Ethics and Compliance, the Pharmaceutical Code of Conduct, and other applicable regulations and practices.
Requirements
• Bachelor’s degree in Business, Marketing, or a related field; a degree in Life Sciences or Pharmaceuticals is a plus.
• Proven work experience as a Key Account Manager or relevant role in the pharmaceutical industry.
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels, including executive and C-level.
• Experience in delivering client-focused solutions and in creating long-lasting customer relationships.
• Strong negotiation and analytical skills.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team.
• Willingness to travel as needed to meet with clients and internal stakeholders.