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About this position

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. The Casework Officer is primarily responsible for assisting eligible refugee applicants to prepare the best possible case file for adjudication by an officer of the United States Citizenship and Immigration Services (USCIS).

Responsibilities

• Learn and implement established IRC Resettlement Support Centre (RSC Asia), Population, Refugees, and Migration (PRM), United States Citizenship and Immigration Services (USCIS), and Refugee Processing Centre (RPC) policies and procedures.
• Conduct prescreening interviews and case updates of refugee applicants in accordance with USRAP guidelines and the cooperative agreement and in a manner that demonstrates an understanding of the US Resettlement Program and background information relevant to specific caseloads.
• Provide support to USCIS Circuit Rides, including roll call, case composition updates, file review, decision letter preparation, and distribution.
• Implement comprehensive quality control of documentation and ensuring all required documents are available, verified and updated in START.
• Keep immediate supervisor informed of developments in daily caseloads, including any urgent priorities.

Requirements

• Achieve and maintain a high-performance standard based on a thorough knowledge of, and adherence to, established resettlement policies and procedures regarding current refugee processing eligibility criteria, database, and file management guidelines, the role of US Resettlement Agencies, and refugee-producing country conditions.

Benefits