Customer Service Specialist (Bangna office)
Ingredion (Thailand)
Thailand | Samut Prakan
Be among first to apply
Last updated 6 hours ago
Career opportunities at Ingredion (Thailand)
Ingredion (Thailand)
Thailand | Samut Prakan
Be among first to apply
Last updated 6 hours ago
Ingredion (Thailand)
Thailand | Nakhon Pathom
Be among first to apply
Last updated 6 hours ago
Ingredion (Thailand)
Thailand | Nakhon Ratchasima
Be among first to apply
Last updated 6 hours ago
Ingredion (Thailand)
Thailand | Samut Prakan
Be among first to apply
Last updated 6 hours ago
Ingredion (Thailand)
Thailand | Nakhon Ratchasima
Be among first to apply
Last updated 1 week ago
Ingredion (Thailand)
Thailand | Bangkok
Be among first to apply
Last updated 1 week ago
Ingredion (Thailand)
Thailand | Nakhon Ratchasima
Be among first to apply
Last updated 2 weeks ago
Ingredion (Thailand)
Thailand | Nakhon Ratchasima
Be among first to apply
Last updated 2 weeks ago
Ingredion (Thailand)
Thailand | Bangkok
Be among first to apply
Last updated 3 weeks ago
Ingredion (Thailand)
Thailand | Nakhon Ratchasima
Be among first to apply
Last updated 1 month ago
Showing 1 to 10 of 16 results
The Customer Service Specialist position in Bangna, Bangkok, focuses on managing customer relationships and orders while ensuring a high level of service.
Core Responsibilities:
• Manage customers' orders with high service level as agreed.
• Manage relationships with local and international customer base and keep the customers informed and updated about order progress.
• Deal with customer enquiries within agreed timeframe.
• Handle customer's complaints and all related activities.
• Create and deliver an excellent customer experience and supporting the sales organization.
• Partner with trust and respect with internal and external stakeholders.
• Proactive review of sales orders versus forecast for a reliable demand plan.
• Develop IT Projects to enhance Customer Service performance.
Qualified candidates will have:
Mandatory requirements:
• Background in Supply Chain, Manufacturing, Customer Services.
• Solid experience in Customer Service or Commercial/ International ( Local and Export B2B environment ).
• Knowledge of SAP and MS office.
Desirable requirements:
• Experience of exporting and local procedures.
• Conversant in English.
• Experience in a manufacturing environment.
• Excellent communication and IT skills working in a digital environment.
Required behaviors and skills:
• Customer-centric and sense of ownership.
• Strong in interpersonal and communication skills.
• International and culturally sensitive.
• Relationship management.
• Positive and proactive working attitude.
• Work independently and a team player within a pressured environment.
Ingredion is your ideal partner in developing the future of food, creating deliciously ideal eating experiences with the benefits your consumers want and the great taste and texture they’ll love.