Digital Operations Executive

Informa Markets (Indonesia) (South Jakarta, Jakarta, Indonesia)

DKI Jakarta, Indonesia

Informa Markets creates platforms for industries and specialist markets to trade, innovate and grow. Our portfolio is comprised of more than 450 international B2B events and brands in markets including Healthcare & Pharmaceuticals, Infrastructure, Construction & Real Estate, Fashion & Apparel, Hospitality, Food & Beverage, and Health & Nutrition, among others. We provide customers and partners around the globe with opportunities to engage, experience and do business through face-to-face exhibitions, specialist digital content and actionable data solutions. As the world’s leading exhibitions organiser, we bring a diverse range of specialist markets to life, unlocking opportunities and helping them to thrive 365 days of the year. Informa Markets is a division of Informa PLC.

About this position

PT Pamerindo Indonesia is seeking a highly motivated individual to join the regional product management team and support digital operations, collaborating with event teams and external contractors to ensure the seamless functioning of digital products.

Responsibilities

• Assist in the setup and configuration of digital applications.
• Collaborate with events teams to gather user requirements on digital systems.
• Perform system testing and provide feedback.
• Support project management and track project tasks.
• Event onsite preparation and support.
• Handle professional email correspondence, including sending and responding to messages.
• Maintain and manage data using MS Excel and MS Word.
• Assist in any other duties assigned by your supervisor.

Requirements

• Bachelor's degree, with a minimum of 1 year of relevant digital system usage experience.
• Strong organizational and task-oriented skills, with the ability to prioritize tasks, multitask, and work independently.
• Excellent communication skills and the ability to translate user requirements into documentation.
• Customer-centric mindset with a focus on providing exceptional service.
• Self-motivated and capable of working autonomously.
• Goal-oriented, with a mindset of solving problems and achieving benchmarks.
• Proficiency in MS Office applications (Excel, Word, PowerPoint).
• Fluency in English required.