Sales and Service Associate - Full time (B2B) - IKEA Phuket

IKEA (Greater Phuket Area)

Phuket, Thailand

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers.

About this position

The IKEA vision is to create a better everyday life for the many people by offering a wide range of well-designed, functional home furnishing products at affordable prices. The Sales and Service Associate will maximize sales in their assigned area and serve as a source of knowledge and expertise for the team.

Responsibilities

• Drive sales to achieve the individual sales target
• Handle key accounts customer and provide clients with consultancy of IKEA home furnishing design solution to match with customer’s preference and project budget
• Providing total design solution for the whole project to match with customer specification
• Provide proposal and quotations or any required information
• Find new clients or new opportunities to generate sales
• Maintain contact with all clients to ensure high levels of client satisfaction
• Receives and resolves customer complaints and problems in a timely manner
• Doing administrative B2B work daily.

Requirements

• Confident in approaching and talking to people in a polite and friendly manner
• The right attitude and behavior to sell actively and help customers to buy
• Knowledge of the IKEA product range, including service products
• Passion and knowledge of home furnishing, interior design, retail and communications with IKEA identity
• Creative, commercial visual competence with a keen eye for aesthetics
• Ability to prioritize/organize tasks both internal & external source. Good analytical/self-reliant/motivated
• Responsibility, Accountability and Ownership is a must.
• Microsoft office skills are a must.
• Effective verbal and written communication skills.
• Attentive learner.
• Passionate and thoughtful.