Part Time Recovery Assistant, IKEA Sukhumvit
About this position
Responsibilities
• To support in recovery to fulfil and optimise the recovery operations.
• Strive towards making a positive experience for our customers, so they will return and shop with us again over time.
• Use the IKEA tools and expertise of my colleagues to support you in achieving this.
• Support the handling and administration of returned and transferred products with the objective being to minimise loss and maximise profit.
• Carry out some IT data entry works documenting the returned products into appropriate bins.
• Strive to minimise the financial loss and try to maximise the financial recovery by repacking and moving goods back to stock or assemble, price and sell goods in the As-Is shop.
• Assist Exchange & Return in sourcing of replacement part or missing parts.
• To re-pack products meant for Back-To-Stock (BTS).
• To assemble products for store themes in the store.
• To handle quality claims of quality issues furniture.
• To scrap quality claim furniture following strictly the procedures.
• To print and stick As-Is price tags on the furniture for sale in As-Is shop.
• To contribute to vitality and take part in in-store activities that are set with my manager.
• Live our value of 'Togetherness' by being cooperative in assisting in other job and operations-related duties as assigned.
Requirements
• 1 year of relevant working experience, retail preferred.
• Confident to approach and talk to people.
• Enthusiastic about work and working with others in a team.
• Ability to prioritise and organise own work to make efficient use of time available.
• Good personal discipline.