CFU Goods Flow Manager
About this position
The CFU Goods Flow Manager is responsible for optimizing logistics operations, ensuring goods availability, and leading a competent team while adhering to IKEA values and sustainability goals.
Responsibilities
• Work closely with the Central Fulfilment Operations Manager, Sales and Supply Support Manager and Warehouse Support Manager to secure correct usage of short- and mid-term capacity of the store in order to maximize efficient logistics operations with the right balance of inbound and outbound volume as well as plan for future needs by considering space, equipment and people as part of the total supply chain capacity
• Lead the central fulfillment goods flow team and work with the country eCommerce Manager and the store commercial teams to secure the highest goods availability and enable customer order fulfilment at all times at the lowest possible cost.
• Identify, recruit, retain and develop the many talents in the goods flow team to secure a diverse, competent team that can execute it’s assigned responsibilities with confidence and secure the future succession
• Contribute to positioning the IKEA store and the IKEA Brand as responsible partners in lowering environmental impact by taking relevant actions that contribute to achieving long-term profitability in a sustainable and environmental way
• Live the IKEA values and nurture a strong and thriving IKEA culture that inspires colleagues to reach extraordinary achievements in the store and especially in the goods flow team
• Ensure that the goods flow team works in compliance with the IKEA code of conduct, internal IKEA regulations and local legislation relating to health, safety and security and the environment
• Contribute with relevant goods flow input and feedback to the store business plan and logistics action plan and ensure that these actions are implemented in the inbound- and outbound goods flow processes
• Share knowledge with colleagues and business partners to support their competence development, particularly the understanding of the principles of effective and efficient goods flow and health and safety in goods handling
• Secure effective, qualitative and efficient goods flow within the store's receiving, replenishment and customer order fulfilment processes in order to guarantee customer shopping experience through quality of products, merchandising and stock accuracy
• Be the ambassador of the IKEA Value chain within the Goods flow Team through securing the objectives and goals stated in the Global Service Protocol, local appendices and service agreements with the Transport Service Providers
Requirements
• Good communication skills both spoken & written in Bahasa & English
• Experience of working in a fast-paced retail or logistics environment. Experience and interest in retailing and/or home furnishing
• Desire to work for a values-driven company. Good personal discipline and good attention to detail
• Problem solving experience, ability to work individually or in a team. Stress resistant
• Willing to work in shifting schedule with flexible working hours, including Saturdays, Sunday, Public Holiday & willing to work at East Jakarta area