Restaurant Service Captain - Six Senses Yao Noi
About this position
Responsibilities
• Review bookings and plan for the smooth outlet operation during shift.
• Ensure Outlet is checked prior opening to guests and ensure all area is clean, properly equipped and in a high standard of maintenance.
• Handle guest feedbacks, inquiries, and comments.
• Assist in scheduling, training and providing feedback to F&B Hosts.
• Supervise the F&B Host’s team.
• Work with an empathetic attitude.
• Ensure the prompt and efficient service required by standards.
• Ensure all mis-en-place for restaurant service is correctly prepared prior to opening hour of service.
• Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities.
• Have good knowledge of all F&B outlets opening hours.
• Knowledge on menu prices and suggesting upselling when necessary.
• Ensure all equipment of the department is kept clean and in good working condition.
• Upkeep Six Senses guidelines and standards of service and operation.
• Strictly adhere to LQA standards and guest comments.
Requirements
• High school diploma or equivalent and at least 2-4 years restaurant experience in a full-service outlet or similar setting.
• Hospitality diploma/degree from a recognized hospitality school is preferred.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Fluent in English and Thai. Any additional languages are preferred.
• This position is open only for Thai Applicants due to work visa/work permit restrictions.