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Learning & Development Manager

IHG Hotels & Resorts (Indonesia)
IHG Hotels & Resorts (Indonesia) (Jakarta, Jakarta, Indonesia)
DKI Jakarta, Indonesia 🇮🇩
IHG Hotels & Resorts (Indonesia)
About IHG® IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good. With a family of 18 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,000 open hotels in over 100 countries, and more than 1,900 in the development pipeline. Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo Premium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels Essentials: Holiday Inn Hotels & Resorts, Holiday Inn Express, avid hotels Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites Exclusive Partners: Iberostar Beachfront Resorts InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally. Visit us online for more about our hotels and reservations and IHG One Rewards. To download the new IHG One Rewards app, visit the Apple App or Google Play stores. For our latest news, visit our Newsroom and follow us on LinkedIn, Facebook and Twitter.

About this position

As L&D Manager, you’ll make sure our employees receive the right learning and development program from the employee’s on-boarding session to development and enhancement training program. You need to analyze training needs, plan, organize, facilitate and evaluate training program which comply to the InterContinental Brand standard for operational excellence and guest satisfaction.

Responsibilities

• Make sure our employees receive the right learning and development program from the employee’s on-boarding session to development and enhancement training program.
• Analyze training needs, plan, organize, facilitate and evaluate training program which comply to the InterContinental Brand standard for operational excellence and guest satisfaction.
• Ensure quality assurance by ensuring that all training programs are effective, meet the highest standards, and are aligned with both organizational goals and industry best practices.
• Continuously assess the impact of training initiatives, identifying areas for improvement and ensuring the consistent delivery of high-quality learning experiences for all employees.

Requirements

• High school diploma / secondary education / equivalent.
• 2 years related experience in Luxury Hotels Operations as Learning & Development Manager or an equivalent combination of education and experience.
• Have great facilitation and communication skills in English and Bahasa Indonesia.
• Some college courses in Human Resources, Facilitation Skills, Customer Service, Leadership or related field preferred.
• Good planner, well-organizer, and well-executor.
• Must speak fluent English.
• Other languages may be preferred.

Benefits

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Huneety A.I Salary Estimate
17,000,000 - 42,000,000 IDR per month