Assistant Executive Housekeeper (Pre-opening) at Regent Bali Canggu
About this position
Responsibilities
• To assist Housekeeping manager in managing day-to-day staffing requirements, plan and assign work, and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance.
• Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
• Promote teamwork and quality service through daily communication and coordination with other department heads.
• Ensure monitor daily inventory for housekeeping amenities and equipment.
• Conduct inspection on daily basis for any defect.
• Routinely perform all housekeeping duties necessary including making beds and vacuuming and cleaning guest suites to ensure guest satisfaction.
• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Carry out special needs and requests of the guests, VIP’s and repeat visitors.
• Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining “green” initiatives (example: container recycling and cleaning agents).
• May maintain procedures for security of lost and found items.
• Perform other duties as assigned. May also serve as manager on duty.
Requirements
• Previous experience in a similar role in a luxury hotel environment.
• Strong leadership and interpersonal skills.
• Excellent communication skills in English, both written and verbal.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Knowledge of housekeeping operations and standards.
• Strong attention to detail and a passion for delivering exceptional guest experiences.