Specialist, QMDM

IFF (Thailand) (Pluak Daeng, Rayong, Thailand)

Rayong, Thailand

Meet IFF: We boldly bring together science and creativity to create what the world needs. An industry leader in food, beverage, health and biosciences, we create essential solutions – from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers working with customers to bring scents, tastes, experiences, ingredients and solutions for products people crave. With 24,000 employees across 65 countries, more than 110 manufacturing facilities, 100 R&D centers, and 33,000 customers across the world, we’re poised to make a difference on an unprecedented scale. Without our boundary-pushing passion and end-to-end expertise, the future wouldn’t be the same. Visit us at www.iff.com to learn more about how our talented people and new technology are challenging the expected, championing creators and doing more good for people and planet. Explore what sets us apart.

About this position

IFF stands for a place where science and creativity meet. Our employees push beyond traditional boundaries — applying science and innovation to create a better world and a more sustainable future while expanding our customers’ opportunities. We are thrilled to welcome a new Quality Master Data Management Specialist to our Thailand team, and we hope it’s you!

Responsibilities

• Provide Master Data Maintenance support across functional teams in for IFF manufacturing sites supported by QMDM responsibilities for Material data.
• Ensure data integrity through data quality, compliance, and consistency of master data across business systems.
• Continuously update master data as new products are developed and created SAP system and ensure consistency and accuracy across for IFF manufacturing sites supported by QMDM responsibilities sites globally.
• Coordinate strategic materials and Quality master data setup, validations, and periodic maintenance.
• Assist in data updates, changes, troubleshooting, and deletions including mass updates.
• Respond to queries related to Material and Quality Management and its functionality. Assist to meet functional specifications to address any gaps between business requirements and solution.
• Inform errors and inconsistency on Master Data and proactively follow up to ensure resolution is achieved. Resolve issues within SLA and coordinate with other IT resources and business experts.
• Participate in projects and initiatives across multiple functional areas and regions.
• Work with business units and process experts to resolve master data issues.
• Make decision on RTT /IQR requests and perform internal religious product assessment for issuing IFF Religious statements for customers and request service from external agencies based on standardized contract. To inform customer and align when required.
• Make decisions on tariff codes (trade) and TTB permits. Negotiate with various authorities to mitigate risk and minimize cost for IFF and its customers.
• Maximize the use of QMDM Tools to manage requests. Request form, SAP WorkFlow, Sharepoint and Shared Mailbox / Service Now ticket system / AI_CR implementation / SalesForce.
• Establish relationship with different functions to organize and manage request efficiently.

Requirements

• Bachelor’s degree in Food Science, Chemistry, Engineering, Information Systems, Computer Science, or equivalent combination of education and experience.
• Minimum of 1 to 2 years of Master data management experience in SAP/ or any database system, while having proven skills all QMDM responsibilities.
• Proficiency in English communication skills and additional local language such as Thai will be advantageous.
• Ability to effectively communicate at various levels of the organization.
• Strong understanding on data handling.
• Contributes to team effort by accomplishing related results as needed, including through influence.