Account Manager

IFF (Thailand) (Bangkok Metropolitan Area)

Bangkok, Thailand

Meet IFF: We boldly bring together science and creativity to create what the world needs. An industry leader in food, beverage, health and biosciences, we create essential solutions – from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers working with customers to bring scents, tastes, experiences, ingredients and solutions for products people crave. With 24,000 employees across 65 countries, more than 110 manufacturing facilities, 100 R&D centers, and 33,000 customers across the world, we’re poised to make a difference on an unprecedented scale. Without our boundary-pushing passion and end-to-end expertise, the future wouldn’t be the same. Visit us at www.iff.com to learn more about how our talented people and new technology are challenging the expected, championing creators and doing more good for people and planet. Explore what sets us apart.

About this position

At IFF, we’re on a mission not just to do better, but to cultivate a diverse and inclusive workplace with a vibrant culture, engage our colleagues, and empower our leaders. Our employees push beyond traditional boundaries—applying science and innovation to create a better world and a more sustainable future while expanding our customers’ opportunities.

Responsibilities

• Contribute to the growth, profitability and enhancement of the brand of IFF by providing effective regular customer communication to ensure interface between the customer and IFF in understanding and translating their needs and requirements.
• Communicate and promote the agreed standard SEA “First Choice List”, IFF Product Range, to the Customer base while meeting IFF’s agreed segmentation service policy for this Customer base.
• Manage designated Customers by completing and executing allocated key account plans, forecasting, sampling, providing price quotations and follow up of customer queries and handling of customer complaints - in accordance with IFF’s procedures in order to deliver the expected customer sales service platform.
• Identify, develop, and evaluate new business opportunities at existing and new accounts with partner distributors capturing these opportunities in customer relationship management software. Selectively convert them into new sales to expand the profitable market share of the company.

Requirements

• Bachelor’s degree in Science, major in Food Science or Food Technology will be preferred.
• Minimum 10 years experience in flavors.
• Experience in sales or technical or marketing or business development.
• Fluent in English both speaking and writing.
• Basic knowledge on local food regulation.
• Strong interpersonal and negotiation skills are desirable.
• Proficient in Microsoft office e.g.: MS Word, MS Excel and MS PowerPoint.
• Have a valid driving license and willing to travel.