Product Experience Researcher

IFF (Indonesia) (Jakarta, Jakarta, Indonesia)

DKI Jakarta, Indonesia

We boldly bring together science and creativity to create what the world needs. An industry leader in food, beverage, health and biosciences, we create essential solutions – from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers working with customers to bring scents, tastes, experiences, ingredients and solutions for products people crave.

About this position

As Product Experience (PX) Researchers, we represent the voice of the consumer within IFF and help to drive regional sales by implementing research designs and effectively managing resources to ensure we create optimal products people love. IFF PX Indonesia Flavors is looking for a Product Experience Researcher for the site in Jakarta Indonesia. Are you passionate about sensory and consumer insights and how they can impact product design, development, and creating optimal products people love?

Responsibilities

• Work with cross functional teams (category leaders, commercial, marketing, innovation, creation, and design teams) and effectively design and implement sensory & consumer insights methods for product development and formulation for the creation of products people love
• Be the voice of the consumer and create product experience insights to bring to customers
• Generate sensory and consumer data through:
• Effective use of discriminative and descriptive sensory methods
• Design of quantitative consumer tests
• Execution of qualitative consumer research (from creating moderator guides to moderating, assimilating results, and reporting)
• Analyze complex consumer and sensory data using statistical models, textual analysis, etc.; translate effectively raw data into insights and actionable recommendations that support the development and design of products
• Responsible for supporting the development and implementation of new research tools and models to provide future in-depth insights to products and consumer behavior
• Present findings to internal stakeholders and customers to guide development and showcase consumer understanding in the products developed
• Collaborate with regional and global Product Experience Team
• Coach and mentor junior team members

Requirements

• High level of expertise in qualitative and quantitative methodologies, and related data analysis; being at ease with statistical programs such as R, SPSS, JMP, Xlstat
• Strategic thinking, learning agility and drive for results, creativity, problem solving and strong business acumen
• Strong people skills and an effective team player and coaching skills
• Influencing and networking skills
• Ability to craft a compelling story driven by data to deliver insights
• Demonstrating inclusive leadership within cross-functional teams
• Able to work autonomously with minimal supervision by manager
• Excellent written and verbal communication skills in English
• Minimum 8 years of experience in qualitative and quantitative consumer research, preferably within food and beverage