Key Account Manager - Flavor

IFF (Indonesia) (Jakarta, Jakarta, Indonesia)

DKI Jakarta, Indonesia

We boldly bring together science and creativity to create what the world needs. An industry leader in food, beverage, health and biosciences, we create essential solutions – from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers working with customers to bring scents, tastes, experiences, ingredients and solutions for products people crave.

About this position

Are you passionate in developing and growing sales portfolio for industry leading customers? Do you aspire to be part of the team that drives big wins for a global organization? IFF is a global leader in Food Ingredients and Flavors, and we are constantly looking for new challenges—and developing new-to-world solutions that answer them. We are now looking for a dynamic individual to join our Indonesia Commercial team as Key Account Manager - Flavor.

Responsibilities

• Understand specific market and customer ecosystem including activities, strategies, brands, markets, consumers via different sources.
• Develop multi-level cross-functional customer relationships with key customer decision makers/influencers.
• Contribute/lead commercial negotiation (e.g., core listing, annual pricing, payment terms, rebates/cost savings agreements, supply contracts)
• Understand customer regulatory requirements/changes and update data to GRA and input to project management system.
• Lead projects through effective communication, and collaboration with key external and internal stakeholders (CI/Marketing/Creative Teams/formulation etc.)
• Responsible for setting clear commercial targets (Sales/GP/New Win/Grow Market share) with the manager / Achieve new wins / grow market / market share aligned with account strategic plan.
• Influence customer brief definition to IFF’s advantage.
• Organize a formal commercial kick off with relevant stakeholders and finalize action plan, objectives & timelines with clear deliverables and key milestones and update Project Management System.
• Liaise with Global/Regional/Category stakeholders on overall plan, strategy, and deliverables.
• Effectively promote the most appropriate IFF product solutions / portfolio aligned with the brief.
• Communicate project results and conduct retrospective reviews on projects wins and losses.
• Defend and grow accounts whilst actively scouting for new customers, transforming leads into profitable business opportunities.
• Accurately forecast and update sales forecast tool (SFT) to capture performance vs budget, business risk & opportunities, new wins.
• Lead internal and external teams to win projects.

Requirements

• Bachelor’s degree in Food Science and Technology, Food and Nutrition, Chemical Engineering, Marketing or any other relevant industry.
• Approximately 3-5 years of experience in sales, sales service, product development, or marketing preferably flavors, or ingredients industries.
• Customer centric with B2B management experience.
• Analytical with the ability to deal with financial concepts/processes(pricing/margin/forecasting).
• Strong interests in product development, consumers, and market understanding (Marketing/R&D/CI).
• Team player, Strategic thinking, Positive mindset.