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Application Support Manager (D365)
About this position
Responsibilities
• Managing IT Application Support team, Maintain response time and performance of IT support team (KPI)
• 2nd level IT support, troubleshooting, investigation issues of D365 FO and other internal applications
• Identify system gap, Propose Solution and Improvement for business, Maintain application system security
• Managing Change Request (system modification request) from Users and Corp DIT
• Involved in IT Project, Internal/External Audit process
Requirements
• Recognized Degree in Computer Science, IT or related fields
• Experienced as IT Manager with background from multiple industries (manufacture, distribution, retails) or Experienced as Functional Consultants with clients from multiple industries (manufacture, distribution, retails, etc)
• Skilled in SQL, Business Process, Finance/Tax Indonesia
• > 5 years as IT with Functional Skills (AX 2009, AX 2012) Trade Logistic, Finance, Production or > 2 years with D365 FO
• Skilled in Power BI/Business Intelligent, Web/Mobile Apps (Android/IOS)
• Leadership and able to make decisions in fast and effective way
• Smart, strong analytical and problem-solving skills