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About this position

The Operations Specialist is responsible for overseeing and optimizing the day-to-day operations of the company. Reporting to the Operations Manager, this role involves analyzing processes, identifying areas for improvement, and implementing strategies to enhance efficiency and productivity. The Operations Specialist will collaborate with cross-functional teams, monitor key performance indicators, and ensure smooth operations to support the company's overall goals and objectives.

Responsibilities

• Develop and implement operational strategies and procedures to improve efficiency and productivity.
• Monitor and analyze operational processes to identify areas for improvement and recommend solutions.
• Coordinate and oversee day-to-day operations, ensuring smooth workflow and adherence to company policies and standards.
• Collaborate with cross-functional teams to streamline operations and enhance communication and collaboration.
• Manage and maintain inventory levels, ensuring accurate tracking and timely replenishment.
• Conduct regular audits to ensure compliance with regulatory requirements and internal policies.
• Monitor and analyze key performance indicators (KPIs) to assess operational performance and identify trends.
• Develop and deliver training programs to enhance the skills and knowledge of operational staff.
• Identify and implement technology solutions to automate and streamline operational processes.
• Prepare and present reports and presentations on operational performance and initiatives to senior management.

Requirements

• Bachelor's degree in business administration or a related field
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite and other relevant software
• Ability to work well under pressure and meet tight deadlines

Skills