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About this position

The F&B Manager is responsible for overseeing all aspects of the food and beverage operations within the company. This includes managing the budget, developing menus, ensuring quality and consistency, and maintaining high levels of customer satisfaction. The F&B Manager will report directly to the General Manager.

Responsibilities

• Oversee and manage all aspects of the food and beverage operations.
• Develop and implement strategies to achieve sales and revenue targets.
• Ensure high levels of customer satisfaction by maintaining quality standards and delivering exceptional service.
• Monitor and analyze financial performance, including budgeting, cost control, and profitability.
• Recruit, train, and supervise F&B staff, ensuring they adhere to company policies and procedures.
• Collaborate with the culinary team to create and update menus, ensuring a diverse and appealing selection of food and beverages.
• Maintain inventory levels and order supplies as needed, while minimizing waste and controlling costs.
• Conduct regular inspections of the F&B outlets to ensure cleanliness, hygiene, and compliance with health and safety regulations.
• Handle customer complaints and resolve issues promptly and effectively.
• Stay updated with industry trends and competitor activities to identify opportunities for improvement and innovation.

Requirements

• Bachelor's degree in Hospitality Management or related field
• Minimum of 5 years of experience in F&B management, preferably in a high-end restaurant or hotel setting
• Strong leadership and team management skills
• Excellent knowledge of food and beverage operations, including menu planning, cost control, and quality assurance
• Exceptional communication and customer service skills

Benefits