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About this position

The System Analyst position requires a qualified individual with a strong background in computer science or related fields, along with significant experience in the banking industry and specific technical skills.

Responsibilities

• Collaborates with Project Manager, Business Analyst, Scrum Master, Delivery Manager, Development Manager, System Analyst, Developer and users to produce software design.
• Provides technical design documentation, includes but not limited to Functional Specification Document (FSD), Technical Specification Document (TSD), Epic, User Story, Security Requirement.
• Analyzes software defects and provides solution design to fix the defects.
• Provides testing data and its documentation.

Requirements

• Have bachelor’s degree from reputable university with education background from Computer Science/Information Technology, Science & Technology, Business Studies/Management or equivalent.
• Have >3 years’ experience as System Analyst/Solution Analyst/Technical Analyst in banking industry.
• Have experiences in implementation of Contact Center applications (e.g. Genesys, 3Dolphins Banking Chat, Web Call Engine, etc).
• Have skill on Ms. SQL Server Database, MySQL Database.
• Have experiences in agile project delivery.
• Fluent in using Jira.
• Have excellent communication and interpersonal skills.
• Proficiency in written and spoken English.
• Commit to work for six (6) to twelve (12) months contract and option to extend if required.
• Teamwork player.
• Live in Jabodetabek, Indonesia.

Benefits