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Quality Assurance Test Analyst

HTC Global Service (South Jakarta, Jakarta, Indonesia)
DKI Jakarta, Indonesia 🇮🇩
HTC Global Services provides IT and Business Process Services and Solutions that help businesses make digital change happen.

About this position

The Quality Assurance Test Analyst is responsible for ensuring the quality of software applications through testing and collaboration with various stakeholders.

Responsibilities

• Collaborates with Project Manager, Business Analyst, Scrum Master, Delivery Manager, Development Manager, System Analyst, Developer and users to understand software requirements or User Stories.
• Creates Test Plan, Test Scenario, Test Cases and Test Reports.
• Executes Test Cases.
• Defect Management.

Requirements

• Have bachelor’s degree from reputable university with education background from Computer Science/Information Technology, Science & Technology, Business Studies/Management or equivalent.
• Have ISTQB Certified for Tester is preferable or at least familiar with ISTQB standard.
• Have >3 years’ experience as Test Analyst in banking industry. Experiences in testing Contact Center applications (e.g. Genesys, 3Dolphins Banking Chat, Web Call Engine, etc.) is preferable.
• Fluent in using Jira.
• Critical thinker and have problem-solving skills.
• Have good time-management skills.
• Have ability to handle multiple tasks simultaneously.
• Have ability to work in a fast-paced environment with minimal supervision.
• Have experiences in agile project delivery is preferable.
• Familiar with Linux commands, Ms. SQL Server Database and MySQL Database.
• Have excellent communication and interpersonal skills.
• Proficiency in written and spoken English.
• Commit to work for six (6) to twelve (12) months contract and option to extend if required.
• Teamwork player.
• Live in Jakarta, Indonesia is preferable.