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Trade Mid Office Associate

HSBC (Thailand) (Bangkok, Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 63 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, Paris and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs

About this position

The Trade Mid Office Associate will be responsible for processing Guarantee and Standby DC transactions accurately and efficiently, ensuring compliance with guidelines and regulations, and providing excellent customer service.

Responsibilities

• To process Guarantee and Standby DC transaction accurately and efficiently per guideline and rules (i.e. URDG758 / ISP 98 / UCP600 / Bank Policy, etc.)
• Ensure processing Guarantee and Standby DC Transactions as per department Service Level Agreement
• Proactively and closely work with front line colleagues to provide excellent service to customer in term of transaction handling and technical guidance and ensure that feedback on servicing is positive consistently
• Ensure daily processing compliance with internal guidelines, procedures and external regulations
• Backup/support Team members and any ad hoc assignments

Requirements

• Bachelor degree or above in any related field (preferrable from faculty of economy or business administration)
• Minimum of 1 to 3 years of working experience in Guarantee and Standby DC issuance and processing
• International Trade and Guarantee knowledge - URDG 758, ISP 98, UCP 600 and some basic Thai laws related to Guarantee
• Strong customer service minded, interpersonal & communication skill and PC skills
• Ability to handle multiple tasks independently with excellent attention to detail and work well under pressure
• Positive attitude towards teamwork
• Eager to learn and open-minded with creativity
• Good command of spoken and written English

Benefits

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Huneety A.I Salary Estimate
14,000 - 26,000 THB per month