Client Services Manager, GPB

HSBC (Thailand) (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 63 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, Paris and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs

About this position

The Client Services Manager, GPB is responsible for providing full-service banking and managing relationships with high-net-worth individual clients, focusing on credit extension and marketing company services.

Responsibilities

• To provide full-service banking and all transactions to high-net-worth individual clients by the extension of credit and the marketing of company services.
• To provide marketing and business development activities covering the international market, using the full range of company products and services.
• To establish new relationships and manage existing relationship to generate new Asset Under Management and Gross Revenue.
• To cooperate with platform manager to clear pending items, improve quality and resolve problems.

Requirements

• Relationship management experience in Private Banking.
• Proven track record in asset gathering, asset growth and revenue generation.
• Excellent commercial and negotiation skills.
• Highly developed communication skills for use in direct client contact and problem solving.
• Ability to provide strong financial and statistical analysis.
• Strong customer service focus.
• Attention to detail and the ability to think creatively to solve problems.
• Excellent understanding of financial markets and products.
• Licensing requirement: Preferable IP or IC Complex 1 license.