Associate Corporate Relationship Manager – Corporate

HSBC (Thailand) (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 63 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, Paris and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs

About this position

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. HSBC serves millions of small, medium-sized and middle-market enterprises, providing customers with a full range of banking services. We are now inviting qualified individuals to join this team in the role of Associate Corporate Relationship Manager, Corporate, Thailand.

Responsibilities

• Work with Relationship Managers to grow sustainable revenues from the existing customer portfolio and through targeted acquisition of new quality customers.
• Work collaboratively with other global businesses, product and sector partners to identify opportunities to connect customers to opportunities and strengthen the relationship.
• Develop effective strategies to manage customer relationships, anticipate customer needs and provide a superior quality service to position HSBC as the market leader in this segment.
• Deliver a high quality service by owning customer engagement, striving for excellence in all interactions with existing and prospective customers or other professionals, and always acting according to the highest professional standards.
• Establish an effective working relationship with Risk in order to validate the accuracy of the customer risk profile, and ensure sustainable asset growth.
• Ensure timely and accurate maintenance of customer information, including Know your Customer (KYC) requirements.
• Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.
• Contribute to team development, effectiveness and success by sharing knowledge and good practice, working collaboratively with others to create a productive, diverse and supportive working environment.
• Keep abreast of external factors influencing international business, economic, cultural, geographical, procedural and regulatory requirements.

Requirements

• Experience in banking industry, especially in Corporate/Commercial Banking Department or as Associate Relationship Manager.
• Credit and analytical skills would be an advantage.
• Knowledge of banking products and internal HSBC systems would be an advantage.
• Excellent interpersonal skills with consultative selling approach and good presentation skills.
• Possession of a positive attitude to customer-service handling.
• Command of both spoken and written English.