Officer Universal Banker

HSBC (Indonesia) (Surabaya, East Java, Indonesia)

East Java, Indonesia

Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 63 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, Paris and Bermuda stock exchanges.

About this position

Wealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services. We are currently seeking an experienced professional to join this team in the role of Supervisor/Officer Universal Banker.

Responsibilities

• Answer customer product enquiries and service in maintenance.
• Deliver best in class professional customer service with excellence and efficiencies.
• Identify potential customers banking needs and refer to appropriate branch staff to provide banking solutions.
• Assist line manager to effectively manage the sales and service environment in branch.

Requirements

• Indonesia Citizen only.
• Minimum 3 years experience in banking Operational.
• Good interpersonal and communication skills.
• Highly driven and self-motivated approach, with the determination and ambition to succeed in a dynamic environment.
• Fluency in English.
• This position will be placement at Bandung, Balikpapan, Batam, Denpasar, Jakarta, Lampung, Manado, Makassar, Malang, Medan, Pekanbaru, Palembang, Pontianak, Solo, Semarang, Surabaya, Samarinda.