Manager Sales Effectiveness

HSBC (Indonesia) (Jakarta, Jakarta, Indonesia)

DKI Jakarta, Indonesia

Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 63 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, Paris and Bermuda stock exchanges.

About this position

Manager Sales Effectiveness is a key member of the Unsecured Lending Sales team responsible for increasing sales efficiency and revenue through the development of sales strategies and programs.

Responsibilities

• Developing sales strategies and programs to increase sales efficiency.
• Analyzing sales data to identify trends and opportunities.
• Training sales staff to improve performance.
• Developing and managing communication plans to support sales initiatives.
• Ensuring the sales quality is properly applied and fulfills customer needs.

Requirements

• Indonesia Citizen only.
• Must have education standard to at least Bachelor and be of a legal working age.
• Min 2 years’ experience on Managing Sales Process.
• Excellent communication skills and is always polite and friendly.
• Experience in Managing large group of agents, with supervision to team manager.
• Ability to use proper MI report as tools on driving the actions.
• Must be flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development.
• Ability to multitask, work well under pressure, work in a high-volume and fast paced environment is required.
• Proficiency with personal computers and basic software packages and specialized applications.
• Ability to write, mastery and present report.