Sr. DevOps, Performance & Monitoring Engineer

Home Credit Indonesia (Jakarta, Indonesia)

DKI Jakarta, Indonesia

Home Credit is a multinational tech-based financial company. Our vision is to always support our customers by providing a transparent, fast, and easy service, anywhere and everywhere they go be it online or offline. We aim to help our customers to see and create more possibilities in life. From electronic financing, working capital financing, buy now pay later, to protection– we got it all! Home Credit Indonesia was established in 2013 with the head office in Jakarta. We are continuously growing our business to expand into all cities and territories in Indonesia. Every one of us is committed to the entrepreneurial culture. We aim to provide a place that supports openness and collaboration for every individual at Home Credit Indonesia while still caring about their personal goals and aspirations. We are the people who love what we do and we do what we love!

About this position

Home Credit Indonesia is seeking a Splunk Engineer or APM Engineer focused on automation, software performance, and monitoring. The ideal candidate will design, define performance key metrics, and implement monitoring solutions.

Responsibilities

• Designing, Implementing, and maintaining monitoring solution.
• Developing and maintaining automation and monitoring scripts using languages like Python, Bash, or PowerShell.
• Implementing monitoring and logging solution using Grafana, Prometheus, and Splunk, DynaTrace.
• Ensuring security best practices are integrated into the monitoring solution.
• Responding to and resolving incidents and outages in a timely manner.
• Writing specifications and documentation related to monitoring solution.
• Continuously assessing and improving monitoring practices, tools, and processes.

Requirements

• Fluent in English, both written and verbal.
• Minimum 3 years experience as APM Engineer with DevOps background.
• Having 3 years of experience with monitoring and logging tools (Prometheus, Grafana, Splunk, DynaTrace).
• Having at least 3 years of enterprise application monitoring solution.
• Full understanding of/and experience in implementing DevSecOps and GitOps.
• Candidate should be a team player and a team leader at the same time.
• APM Tools Proficiency: Expertise in using APM tools like New Relic, Dynatrace, AppDynamics, or Datadog.
• Programming and Scripting: Proficiency in programming languages such as Java, Python, C#, or JavaScript.
• Performance Testing: Experience with performance testing tools and methodologies.
• System Architecture: Strong understanding of system architecture, including how different components interact in complex distributed systems.
• Networking Fundamentals: Good grasp of networking concepts and protocols.
• Database Management: Familiarity with databases and SQL, as well as NoSQL databases.
• Operating Systems: Solid knowledge of various operating systems, particularly Linux and Windows.
• Monitoring and Logging: Experience with monitoring solutions and logging tools such as Elasticsearch, Logstash, Kibana (ELK), Grafana, or Splunk.
• Incident Management and Troubleshooting: Strong skills in diagnosing and resolving incidents.