Anti Fraud Digital Assistant Manager

Home Credit Indonesia (Jakarta, Indonesia)

DKI Jakarta, Indonesia

Home Credit is a multinational tech-based financial company. Our vision is to always support our customers by providing a transparent, fast, and easy service, anywhere and everywhere they go be it online or offline. We aim to help our customers to see and create more possibilities in life. From electronic financing, working capital financing, buy now pay later, to protection– we got it all! Home Credit Indonesia was established in 2013 with the head office in Jakarta. We are continuously growing our business to expand into all cities and territories in Indonesia. Every one of us is committed to the entrepreneurial culture. We aim to provide a place that supports openness and collaboration for every individual at Home Credit Indonesia while still caring about their personal goals and aspirations. We are the people who love what we do and we do what we love!

About this position

The purpose of this role is to lead the Antifraud Business Initiatives, Digital, & Process Development team to monitor and ensure that all new processes, business activities, and develop digitalization related to Antifraud are maintained properly and effectively.

Responsibilities

• Develop and update Antifraud procedures and policies, including but not limited to digitalization prevention to align with Home Credit Indonesia & Group compliance policies.
• Conduct quality checking to ensure all Antifraud processes and other unit related process, follow-up efforts are within guidelines with respect to compliance and legal requirements.
• Active participation on a variety of internal committees (Indonesia Risk Update, Disciplinary Meeting, Risk Weekly Meeting and others) to ensure that new policies, procedures, and products are appropriately implemented.
• Maintain quality and efficiency standards in accordance with policy, procedure and applicable Codes of Conduct.
• Analyze and evaluate Antifraud process and give recommendations for future improvement.
• Maintain effective communication with all HCID Management to ensure constant exchange of information and to promote understanding and comprehension of Fraud Risk and Mitigation.
• Develop and improve coaching & feedback process to Antifraud team as a plan to improve their performance.

Requirements

• Minimum 5+ years experience in Financing, Technology or Banking industry, preferably with data analysis and enable insights to innovate AF planning, mitigation and strategy scope.
• Possess at least 2 years of strategic people management experience is mandatory.
• Experienced with antifraud & risk data analysis, to provide AF insights within digital product environment.
• Able to navigate data analysis on potential fraud or suspicious/scam activity within digital environment.
• Familiar with data analysis tools i.e SQL, Phyton, Tableau or Data Studio will beneficial for this role.