Senior Sales Engineer (Substation Automation)

Hitachi Energy (Thailand) Limited (Bangkok)

Bangkok

Bangkok, Thailand

At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society.

About this position

The Senior Sales Engineer (Substation Automation) is responsible for establishing and maintaining effective customer relationships, ensuring a positive customer experience, and promoting Hitachi Energy's products and services.

Responsibilities

• You will be establishing and maintaining effective customer relationships to understand customer needs, promote customer understanding of full product/systems/ services offering, and align to provide a solution.
• You will ensure a positive customer experience throughout the sales process.
• You will be preparing sales plans using company tools.
• You will perform regular status reviews and propose recovery plan(s) in cases of potential order shortfalls.
• You will create added value for the customer and Hitachi Energy, ensure the successful outcome of transactions, contracts and proposals by using effective sales techniques, communicate details in accordance with Hitachi Energy's offering and strategy (delivery time, payments, and general terms and conditions).
• You will be ensuring efficient marketing activities and value proposition to customers, identifying and driving the development of new market opportunities in the designated market and ensuring know-how sharing and cross-collaboration.
• You will be managing administrative procedures in sales processes and supports collection and project management activities when needed, participating in preparation of offers in coordination with the bid and proposal department and/or the Marketing Manager.
• You will ensure appropriate technical and financial aspects of offers, including prices and trading conditions.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Requirements

• You hold bachelor’s degree in electrical engineering Power.
• 5 to 10 years of experience in Sales Engineering field with relevant to substation automation, LV, MV and HV switchgear for the utility sector is preferred.
• Time management, presentation, and planning skills.
• The ability to relate technical information to non-technical customers.
• Expert in Microsoft Office (Word, Excel, PPT).
• Strong in collaborative and communication skills.
• Good in English communication.