Wedding Sales Executive

Hilton (Indonesia) (Greater Surabaya)

East Java, Indonesia

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 22 world-class brands comprising nearly 7,300 properties and more than 1.1 million rooms, in 124 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 165 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube. 

About this position

As a Wedding Sales Executive at Hilton, you will be responsible for implementing all sales activities in your area of responsibility, ensuring exceptional service and guest satisfaction.

Responsibilities

As the Events Executive, you will be responsible for performing the following tasks to the highest standards:
• Receive and understand hotel product knowledge and related activities.
• Implement all sales action plans related to your market area as outlined in the marketing plan.
• Establish and maintain files on major active accounts within your market area.
• Promote and produce sales leads for other Hilton hotels.
• Provide feedback to the Director of Banquet Sales and Catering / Banquet Sales Manager on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and direct mail, in your market area.
• Arrange site inspections of the hotel.
• Disseminate Banquet Sales related information to other departments as appropriate.
• Attend all post-conference meetings, as required, arranged by the Meeting Services department and assist in the preparation of post-conference reports.
• Perform all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position.
• Establish and maintain effective employee relations.
• Maintain the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, staff and employees.
• Maintain professional business confidentiality.
• Perform related duties and special projects as assigned.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

Requirements

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• University graduate.
• Minimum 3 years of experience in a similar capacity with international chain hotels.
• Excellent command of written and spoken English and Chinese to meet business needs.
• Good team player.
• Good interpersonal and communication skills.
• Have hotel sales experience and hotel database.