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Outlet Captain

Hilton (Indonesia)
Hilton (Indonesia) (Bandung, West Java, Indonesia)
West Java, Indonesia 🇮🇩
Hilton (Indonesia)
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 22 world-class brands comprising nearly 7,300 properties and more than 1.1 million rooms, in 124 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 165 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube. 

About this position

An Outlet Captain assists the Supervisor with activities coordination of the guest services team to deliver an excellent experience while supporting the team and ensuring compliance with health and safety requirements.

Responsibilities

As an Outlet Captain, you will be responsible for the organization and coordination of the team, attendance to the guest and clients of the Outlet. Specifically, you will be responsible for performing the following activities at the highest standards:
• Distribute tables and tasks to team members
• Request to the Cooperative Company the necessary number of cooperate members, according to demand
• Identify the sector operational necessities and inform the supervisor
• Follow up the procedures according with the check list
• Coordinate the work of all team members, in order to maintain the constant quality of the service
• Performs the transfer of goods and materials across sectors
• Support the supervisor on bureaucratic issues and team development
• Track Food and Beverage monthly inventories

Requirements

To fulfill this role successfully you need to have the attitude, behaviour, skills, and the following values:
• Positive attitude
• Administration and organization skills
• Know how to listen to suggestions and critics
• Be committed to delivering high standard customer service
• Take initiative
• Teamwork
• Ability to lead people
• Good communication
It will be advantageous in this position if you demonstrate the following skills and differentials:
• Experience in hotel
• Experience in similar function

Benefits

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Huneety A.I Salary Estimate
7,000,000 - 15,000,000 IDR per month