Hotel Manager - Hilton Garden Inn Bali Nusa Dua
About this position
Responsibilities
• Champion Business Excellence
• Drive the hotel’s financial success and guest satisfaction by exceeding key performance indicators.
• Collaborate with Sales and Marketing to develop revenue generating strategies for the hotel
• Stay ahead of market trends and seize new opportunities
• Lead with Vision:
• Monitor and develop team member performance, particularly the executive team and department heads
• Foster a workplace where every team member thrives and contributes to the property’s collective goals
• Manage the hotel’s budget, including revenue forecasting, expense control and capital expenditures
• Elevate Guest Experience
• Manage operations with a keen eye for detail
• Monitor guest feedback and implement improvements as necessary to exceed guest expectations
• Deliver exceptional service to ensure every guest leaves with a desire to return
• Financial Stewardship
• Regularly evaluate and analyze our financial landscape and adjust course to meet and surpass our financial objectives
• Quality Assurance
• Guarantee the highest standards of hotel upkeep, safety and guest satisfaction
• Conduct regular inspections to ensure compliance with quality and brand standard requirements
• Implement improvement initiatives to enhance overall guest experience and hotel reputation
• Owner Relations
• Build strong rapport with hotel owners through proactive and on-going communication
• Serve as a primary liaison between hotel owners and corporate entities
Requirements
• Prior Hotel Manager experience in a branded focused service hotel in Bali, ideally with Commercial background
• Experience with pre-opening will be an added advantage
• Strong leadership and interpersonal skills with the ability to inspire and motivate a diverse team
• Outstanding communication and negotiation skills with a customer first mindset
• Dynamic, innovative and solutions-oriented
• Fluency in English and local language is mandatory
• Local Pac