Conrad Bali - Director of Food & Beverage

Hilton (Indonesia) (Kecamatan Nusa Penida, Bali, Indonesia)

Bali, Indonesia

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 22 world-class brands comprising nearly 7,300 properties and more than 1.1 million rooms, in 124 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 165 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube. 

About this position

The Director of Food & Beverage at Conrad Bali is responsible for establishing operational procedures and ensuring the highest level of quality and service in the food and beverage department, under the guidance of the Director of Operations.

Responsibilities

As the Director of Food & Beverage, you will be responsible for performing the following tasks to the highest standards:
• Determine operational policies and standards on all Food & Beverage matters at hotel level.
• Establish standards of Food & Beverage sales, trends and inventories.
• Recommend changes or innovations in policies, procedures and equipment.
• Confer with the Management on reports, forecast budgets, policies and future planning.
• Review price, sources of supply, Food & Beverage sales, trends and inventories.
• Ensure top quality food and service to have complete guest satisfaction.
• Inform the Management on sales, submit monthly financial statements and comments on the operation.
• Ensure that goals are achieved as outlined in the profit budget.
• Ensure that maximum departmental profit is achieved.
• Ensure that the department operates within the budget.
• Ensure that all licenses for the entire department is approved and available.
• Oversee all supplies and services engaged by the department.
• Meet purveyors to learn of new products or methods.
• Ensure that training programs are available.
• Ensure that all employees are trained to Hilton international standards.
• Review departmental programs to ensure development of future departmental heads.
• Review regular career paths with the General Manager and Director of Operations.
• Ensure that the staff is highly disciplined, motivated, friendly and well mannered.
• Ensure awareness of trends, practices and equipment in food and beverage preparation and service.
• Aware of what the competition is doing to make sure price comparisons are up to date at all times.
• Maintain the highest standard of personal professional image, conduct, knowledge and skills related to your job responsibilities.
• Establish and maintain effective employee relations at all times.

Requirements

• Proven experience in a similar role within the hospitality industry.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Knowledge of food and beverage trends and practices.
• Strong financial acumen and budget management skills.
• Ability to train and develop staff effectively.
• Strong problem-solving skills and attention to detail.