Commercial Director

Hilton (Indonesia) (Kecamatan Nusa Penida, Bali, Indonesia)

Bali, Indonesia

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 22 world-class brands comprising nearly 7,300 properties and more than 1.1 million rooms, in 124 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 165 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube. 

About this position

The Commercial Director is responsible for the overall strategic management of the hotel, establishing effective working relationships with senior team members and providing support to the General Manager in strategic planning and business development.

Responsibilities

As the Commercial Director, you will be responsible for performing the following tasks to the highest standards:
• Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager.
• Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and Marketing Communications.
• Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotel's continued profitability, ensuring the hotel's revenue and profit, and guest satisfaction to meet or exceed the standard requirements.
• Develop the hotel's annual / quarterly / monthly budget forecast and work plans, implementing them effectively.
• Participate in developing and implementing hotel and departmental policies and regulations.
• Develop marketing strategies and promotion plans to adjust to the market situation in real time.
• Supervise and drive the progress and implementation of marketing plans.
• Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings.
• Monitor and evaluate current initiated marketing activities and market dynamics.
• Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained.
• Conduct regular market research and obtain information about competitors.
• Set pricing strategies and sales targets for the hotel.
• Manage special projects and other related businesses.
• Ensure efficient use of departmental resources.
• Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc.
• Ensure that department staff are clear about the responsibilities assigned to them.

Requirements

• Proven experience in a similar role within the hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to develop and implement effective marketing strategies.
• Strong analytical and problem-solving skills.
• Proficiency in budget management and financial analysis.
• Knowledge of market research and competitive analysis.
• Ability to work under pressure and meet deadlines.