Senior Retail Merchandiser

Hermès (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 16,600 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials. Sixteen artisanal métiers nurture the creativity of the house, whose collections are presented in over 300 stores around the world.

About this position

The Senior Retail Merchandiser is responsible for managing sales, stock, product offerings, and supply chain activities to achieve commercial and financial objectives while contributing to the overall development of the Hermes brand in Thailand.

Responsibilities

• Consolidate and monitor the monthly sales activities (reporting and follow-up)
• Provide relevant analysis on sales evolution for métiers responsible.
• Follow up sell through for seasonal items
• Identify trends by product category analyzing sales performance
• Manage the product mix in the countries
• Animate and promote sales by proposing and leading adequate actions as incentive plans, training, events etc.
• Collaborate with product trainers to conduct product knowledge training to frontline staff and with VM to animate sales and stocks
• Consolidate and monitor the stock situation (reporting and follow-up)
• Provide relevant analysis on inventory evolution
• Optimize and animate stock between stores by doing regular transfers
• Monitor ageing stock by destocking and cleaning stocks based on the Group policy (Phase out procedure)
• Focus on the expression of a wide and balanced product offer, enhance new products, and ensure that each store becomes an attractive living space with its own identity
• Supervise the mix of permanent stock item and carryovers
• Help to prepare open-to-buy budget, allocation and merchandise selection; split quota by store when applicable
• Coordinate launching plan in coordination with the Regional commercial team, VM, Communication
• Validate and monitor reorders placed by the stores
• Facilitate products supply in coordination with the logistics department
• Ensure deliveries and offer availability for openings; alert when necessary
• Secure best sellers availability and organize reorders when necessary
• Twice a year define the selection of PSI with store managers and define min-max level for the automatic replenishment
• Achievement of commercial and financial objectives set in the annual budget approval
• Achieve the targets set during the annual appraisal / review
• Achieve better stock efficiency for the subsidiary
• Contribution to the overall development of the Hermes brand in Thailand

Requirements

• University graduate with at least 5 years' experience in retail industry or merchandising
• Fluent in English. French is a plus
• Must be a good team player. Detailed minded, service oriented and self-motivated.
• Strong analytical, interpersonal and communication skills
• Hands-on computer knowledge of MS Office, especially in Excel.