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(Thai and Indonesian Bahasa Speaking) - Lead Analyst

HCL Technologies (Thailand) (Bangkok, Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
HCLTech is a global technology company, home to more than 219,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2024 totaled $13.4 billion

About this position

HCL Software is seeking a Lead Analyst who is fluent in English, Thai, and Indonesian Bahasa to support partner-related tasks, strategic planning, and market research within the digital media industry.

Responsibilities

• Current Partner related tasks
• General P0 partner support follow-through requiring intervention and coordination with internal teams. The Supplier will receive the request via the tickets from Microsoft.
• Support strategic planning of additional content from current partners. This includes researching the current partners’ offerings and listing down potential areas of opportunities where the current partners could leverage Microsoft services.
• Support more regular outreach (more than twice a year) to P0 partners to keep them informed and to source new opportunities, using the materials provided by Microsoft.
• New Partner related tasks
• Vet new P0/P1 partners utilizing global vendor team (file ADO ticket)
• Support approval and onboarding new publishers who pass the general vetting check of the click-to-sign process (utilize global vendor team)
• Support any write-up required as part of the requisition process to Microsoft Business Development team to work on new partnerships
• Support review of Web Content data and cross check with existing target lists to prioritize outreach
• Update/manage list of P2/P3/P4 partnerships which need to be sent to click-to-sign when available for the target market
• Other misc. tasks
• Review Feed Health and work with PHS and partners to improve feed quality and partner satisfaction
• Support coordination around newsletter content
• Support data mining and manual data organization (e.g., free vs. pay content mix study)
• Specific market research such as manga publisher landscape in Japan (utilize global vendors where needed)
• Developing reports on quarterly partner surveys
• Support any global effort to collect market intelligence (e.g., listing up gossipy partners for a demote list)

Requirements

• Talent should possess good English language skills, as well as fluency in Thai language.
• Candidate should be a media professional, well versed in media expertise of the Thailand region.
• We expect the talent to have deep digital content service knowledge preferably with more than 5 years’ experience in the digital media industry.
• Basic level understanding of how digital content services work as well as experience in solving technical issues in collaboration with PMs and Engineers.
• To deliver quality service, the talent will have to conduct efficient market research. The talent will also be expected to deep-dive into data and provide summaries and insights based on the data.
** Available to join immediately is strongly considered