Senior Program Manager
About this position
The Senior Program Manager will be responsible for leading and guiding all aspects of the Manufacturing Business Unit for the Thailand manufacturing plant, ensuring successful program launches and customer satisfaction. They will report to the Sr. Director, Operations and lead the plant project management and tooling design teams.
Responsibilities
• Manage electronics and speaker program launches, communicate with customers, and ensure customer satisfaction.
• Foster a positive team environment, lead and coach team members, and maintain high morale.
• Lead standardization and improvement for the plant's project management process.
• Define tasks for cross-functional teams during launches and establish program schedules.
• Ensure prompt decision-making and lead team meetings.
• Establish and manage project budgets, interact with internal functions, and negotiate resource allocations.
• Serve as the lead project interface with customers and identify and resolve program issues.
• Provide monthly reports, handle business planning, and communicate information across organizations.
• Establish relations with customer groups, work on market research, and seek opportunities for business expansion.
• Collaborate with OEM customers, PMs, and other teams to increase sales volume and develop marketing strategies.
Requirements
• Experience in program management and leading cross-functional teams.
• Strong communication and negotiation skills.
• Ability to make prompt decisions and resolve conflicts.
• Proficiency in budget management and project scheduling.
• Knowledge of manufacturing processes and project management tools.
• Familiarity with customer relations and business planning.
• Market research and sales forecasting experience.
• Ability to work collaboratively with internal and external teams.
• Strong leadership and coaching abilities.
• Bachelor's degree in a relevant field, MBA preferred.