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Business and Operation Analyst

Halodoc (South Jakarta, Jakarta)
DKI Jakarta, Indonesia 🇮🇩
Halodoc is a secure health-tech platform with a mission to simplifying access to healthcare by connecting millions of patients with licensed doctors, insurance, labs, and pharmacies in one simple mobile application. Halodoc’s innovative technology, nimble services, and patient focus enable a host of solutions including 24/7 doctor tele consultation via chat, voice or video; medicine purchase & delivery; lab services at home; and strong customer support. Halodoc is the 2018 Forbes Indonesia Choice Award winner and Galen Growth’s 2018 Most Innovative HealthTech Startup in Asia, a testimony to a team of compassionate, innovative, trustworthy and agile people who take ownership of their work in building the most trusted digital healthcare company.

About this position

The Business and Operation Analyst will play a critical role in growing the direct to consumer channel of Halodoc Home Lab and Home Care Business by conducting business and operations analysis and collaborating with cross-functional teams.

Responsibilities

• Conducting business and operations analysis on driving more D2C transactions
• Market research on new business potential
• Competitive analysis for existing and new lab tests or services offerings
• Plan & implement changes and new strategies to improve product marketability
• Assess operational process & propose and implement improvements
• Cross functional collaboration
• Campaign and promotion planning with the marketing team
• Funnel Analysis for Home Lab and Home Care users with marketing team
• Product improvement planning with product and tech team

Requirements

• More than 2 years working experience in similar role is preferred
• Having experience in FMCG and tech companies is an advantage
• Proficiency in using Microsoft Office
• Have a good communication skill, pro-active & detail-oriented

Benefits

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Huneety A.I Salary Estimate
5,000,000 - 14,000,000 IDR per month